|Executive Director & Chief Technology Officer, SmarTone Telecommunications Holdings Limited|
Resume of Career
Mr Stephen Chau has been with SmarTone since 1993. He joined the Company as Head of Operations and was made Chief Technology Officer since 1999. Mr Chau was appointed Executive Director of the Company in April 2015. He has been responsible for the Company’s information and communications technology strategy, roadmap and deployment; he has also led the Company in a number of commercial initiatives.
Mr Chau’s leadership has shaped the Company’s technological innovations, impacting all areas of business operations and establishing sustainable competitive advantages. He is responsible for the Company’s high performance network, which is widely recognized for its superior voice and data experience. He is the architect of the Company’s advanced service platform which enables its many proprietary services, offering differentiation in the marketplace and real value to customers. Mr Chau also oversees the evolution of the Company’s industry leading customer management and support systems enabling frontline staff to provide award-winning customer care.
Mr Chau has held various senior management positions in telecommunications companies. He is a member of The Institution of Engineering and Technology ("IET"), UK and a Chartered Engineer of the Institute of Electrical Engineers, UK.
Mr Chau is the Board Director as well as a member of the Technology Review Panel of the Hong Kong Applied Science and Technology Research Institute Company Limited ("ASTRI"). He is a member of the Executive Committee of the Communications Association of Hong Kong ("CAHK").
Mr Chau is also a member of the Departmental Advisory Committee of the Department of Electronic Engineering of City University of Hong Kong.